Privacy Policy

When you interact with our website, course, advertisements or services, we may collect information including:

• Your name
• Email address
• Phone number
• Billing information
• Account and registration information
• Communications you send to our team
• Information submitted through forms, surveys or applications
• Website usage and device information
• IP address
• Cookie and advertising data
• Information reasonably required to provide our services

We only seek to collect information reasonably necessary to operate, market and improve our services.

Payments and subscriptions may be processed through third-party payment and course platforms, including Whop and their associated payment processors.

Your payment information may be collected and processed directly by these providers in accordance with their own privacy policies and terms.

We generally do not directly store complete credit or debit card information on our own servers.

Where advertised, eligible customers may receive a 7-day free trial before their paid subscription begins.

Unless cancelled before the end of the trial period, your subscription will automatically continue at the price and billing frequency disclosed to you when you sign up.

Subscriptions can be cancelled at any time.

You can cancel your subscription directly through your Whop account, or contact our team and request that we cancel your subscription before your next scheduled payment.

Cancellation prevents future subscription charges but does not ordinarily provide a refund for payments that have already been processed.

Except where required by applicable law, including rights that cannot be excluded under the Australian Consumer Law, we do not provide refunds for change of mind or because a customer has decided not to continue using the program after a payment has been processed.

Customers are responsible for cancelling their subscription before their next billing date if they do not wish to continue.

Cancelling a subscription stops future recurring payments. It does not automatically refund previous payments.

Nothing in this policy is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded.

If you provide us with your email address or phone number, we may use those details to:

• Deliver your account, course or service information
• Provide customer support
• Send important account or billing notifications
• Provide educational content
• Send promotional or marketing communications where permitted
• Contact you regarding products or services you have expressed an interest in

Depending on the consent you provide, communications may occur through email, SMS, telephone or other communication platforms.

You can unsubscribe from marketing emails using the unsubscribe link contained in our emails or contact our team to request removal from marketing communications.

Transactional or service-related communications may still be sent where necessary to provide a service you have requested.

If you voluntarily provide us with a testimonial, review, case study or other feedback, we may ask for permission to use that material in connection with our website, course, social media, advertisements or other marketing materials.

Where applicable, this may include your name, image, business/store information and the content of your testimonial.

Student testimonials and results represent individual experiences and are not guarantees that another student will achieve the same results.

We do not intentionally seek to collect sensitive personal information unless it is reasonably necessary and permitted by law.

If sensitive information is provided to us, we will handle it in accordance with applicable privacy requirements.

We may use information collected from you to:

• Create and manage your account
• Provide access to our courses and services
• Process and administer subscriptions
• Provide customer support
• Communicate with you
• Improve our programs and website
• Analyse website and advertising performance
• Personalise content
• Prevent fraud or misuse
• Conduct marketing and advertising activities
• Meet our legal, accounting and regulatory obligations

We may also use aggregated or de-identified information to analyse and improve our business.

Our website may use cookies, pixels and similar technologies to understand how visitors interact with our website and advertising.

These technologies may help us:

• Measure website traffic
• Understand visitor behaviour
• Remember preferences
• Measure advertising performance
• Create advertising audiences
• Retarget previous website visitors
• Improve our website and marketing

We may use third-party advertising and analytics platforms, including services provided by Meta and Google.

Your browser may allow you to block or delete cookies. Some features of our website may not function correctly if cookies are disabled.

Our website and programs are independent businesses and are not sponsored, endorsed, administered by or associated with Meta Platforms, Inc.

Facebook and Instagram are trademarks of Meta Platforms, Inc.

We may use Meta advertising technologies, including the Meta Pixel and other measurement tools, to understand advertising performance and deliver relevant advertising.

When you access our website, certain technical information may be automatically collected, including your IP address, browser type, device information, pages viewed and interactions with our website.

We may use this information for analytics, security, advertising and improving our services.

We may use third-party providers to operate our business, including providers for:

• Course hosting and membership management
• Payment processing
• Email and SMS communications
• Website hosting
• Analytics
• Advertising
• Customer support
• Business administration

These providers may process personal information where reasonably necessary to perform services on our behalf.

Some providers may store or process information outside Australia.

We do not sell or rent your personal information to third parties.

We may disclose information to trusted service providers where reasonably necessary to operate our business, process transactions, provide our services, comply with legal requirements or protect our legitimate interests.

We retain personal information for as long as reasonably necessary to provide our services and satisfy our business, accounting, tax and legal obligations.

Marketing information may be retained until you unsubscribe or request that we stop using your information for that purpose, subject to applicable legal requirements.

Subject to applicable law, you may contact us to request access to or correction of personal information we hold about you.

You may also contact us if you have concerns about how your personal information has been handled.

We may need to verify your identity before processing certain privacy requests.

Our courses and educational materials are designed to teach e-commerce concepts, strategies, tools and systems.

We do not guarantee that participating in our programs will result in sales, revenue, profit or any particular financial outcome.

Any revenue figures, screenshots, case studies, testimonials or examples shown in our marketing represent specific circumstances and should not be interpreted as typical or guaranteed results.

Your results depend on numerous factors, including your effort, experience, execution, product selection, advertising, available capital and market conditions.

Starting and operating an e-commerce business involves financial risk.

All information provided through our programs is for educational and informational purposes only.

We may update this Privacy Policy from time to time as our business, services or legal obligations change.

When changes are made, the “Last Updated” date at the top of this policy will be updated.

For privacy enquiries, subscription assistance or other questions regarding this policy, please contact:

AI Commerce Accelerator
Australia
Email: contact@aicommerceaccelerator.com

For subscription cancellations, you may also cancel directly through your Whop account.